There's sometimes just. no. words...
to how utterly devoid of common sense & humanity hospital staff can be...
So, Apparently A&E Can't Tell That Someone Who's Screaming In Pain & Vomiting Continuously... IS. SERIOUSLY. ILL.
Actually Ghosted By An Entire Hospital “Front-Line” Department – Despite Begging Them To Listen & Take It Seriously.
THE HOSPITAL A&E COMPLETELY IGNORED the Screaming Pain & Continuous Vomiting from one Patient in the Waiting Room - A Vulnerable Adult, with Complex Medical Conditions, with Physical & Learning Disabilities, severe back & spine complications, and Mobility Problems.
AND - We were ONLY there because the GP had been Concerned Enough to allow a house-call and then had then been SO Concerned about The Patient upon Seeing HOW BAD They Were For Herself -- she immediately took One Look at them and said in No Uncertain Terms - You Need To Get To The Hospital. Now
YET -- A&E WAITING AREA & TRIAGE Left The Patient There With NO CONCERN for their welfare, whatsoever... Vomiting into Sick Bowl after Sick Bowl, over and over again, unable to keep even the smallest bit of fluid down, stuck sitting in an uncomfortable hospital wheelchair, half-passed out and in PAIN, for FIVE HOURS..
We got there at 4:50pm -- and stuck in that Waiting Room Until It Was 10:20pm that night.
Everyone else that had come in around the same time as us, and even afterwards, had gone. We were only ones left, and now surrounded by people who had come in after about 7pm. To make it even worse, the monitor relaing various BS, waiting times and other random BS, kept on saying that people might not be called through in order "because we see the sickest patients first" -- and each time that came up, I couldn't help but yell quite loudly at it about how much it was lying. It felt Utterly Insulting.
The sick bowls used tally was getting way into the double-digits, yet no one (medically trained) was paying us ANY Mind Whatsoever. No Painkillers were offered. No Anti-Vomiting drugs given. Absolutely Nothing To Help - or even a there-there.
The Reception Staff Kept On Fobbing Me Off. Triage Didn't Listen Or Even Take Patient's Obs(!!). The HCA Manning The Door Couldn't Have Cared Less. Seriously -- REALLY Couldn't Have; She Was Maxed Out Of NOT CARING. They were literally Ghosting Us Whilst We Were Right There In Front Of Them.
I am a wheelchair user. And Autistic. Obviously so, when I am agitated and scared - not to mention my lanyard says so, too. The Patient was also obviously Disabled - as well as the fact I constantly reminded them so. Therefore -- I do not think it was a far stretch of the imagination to have Prejudice stinking this situation up so badly it's worse than manure & frying kippers all at once.
I was obviously Going OUT. OF. MY. MIND. With Worry and Fear and Stress -- and there was No One There Who Was Willing To Listen Or Help... It's SO Terrifying Feeling THAT Helpless.
At 10pm, Patient let out one heck of an ALMIGHTY SCREAM from another agonising Spasm (patient was in Severe Urinary Retention due to blocked catheter, which we knew, and they wouldn't listen) -- HCA finally came Running (literally). FINALLY, Obs were done on them (hadn't been checked at Triage - which they waited for, for 2 hours in the first place) - Pulse was in some Serious Tachycardia at 138BPM - the Dinamap was flashing and beeping and everything. All she said was, "I'll just have to let the nurse know" - and never saw her again. She didn't ever even come back to check on The Patient again, not even a glance.
If I hadn't kept pushing. If one diligent and intelligent nurse hadn't caught onto how WRONG this patient's situation looked & listened to me tell them over and over again I wasn't allowing the department to brush The Patient Aside... Well. Who knows just what would have happened.
Because. It. Was. BAD.
It Quite Possibly Could Have Killed Them.
Turned out ... The Patient had Sepsis.
They were REALLY ILL & Required 4 DAYS In Hospital on CONSTANT 24/7 IV Meds until the minute they were Discharged -- IV Fluids for Dehydration, VERY Strong IV Antibiotics for the Infection to stabilise, IV Paracetamol for Pain & IV Ondansetron & Cyclazine for Constant Vomiting.
FOUR DAYS SOLID in hospital, to get them only Just Stabilised ENOUGH to go home -- then having to STILL HAVE TO CONTINUE to take EVEN MORE Antibiotics - orally - for ANOTHER WEEK Thereafter.
And The A&E Department IGONORED. THEM.
Imagine now... If I'd have not known to, or was unable to, MAKE Them To TAKE NOTICE & NOT BE FOBBED OFF...??
...No. I don't want to imagine it, either.

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